WELCOME TO THE KATERINA HOTEL
STAY A PART OF SAFETY

At The Katerina Hotel Batu Pahat, the health and safety of our guests and associates has always been, and always will be, our top priority. COVID-19 has changed every facet of our world and the way we do business.

In order to continue maintaining the safety of everyone, we have implemented the below preventive measures in line with The Standards Operating Procedures set by the Malaysian Government and will be progressively updating these procedures as needed from time to time.

Protective face masks made available for all hotel guests.

Hand sanitizers placed across all point of interactions.

Frequent cleaning and disinfection of all facilities, guest rooms, public areas (in and outdoor), lift buttons, switches, door handles and others.

Ensuring all employee maintain high hygiene standards.

Constant monitoring of social distancing across all common facilities and restaurants.

Body temperature checks and logs from all guests, employees and business partners will be maintained and placed at all entry points of the hotel.

In-house guests will be required to fill in a health declaration form upon check-in.

Similarly, these guidelines meet or exceed the “New Norm” initiative set forth by the Public Health Malaysia. We are confident in our entire family of The Katerina Hotel’s ability to welcome you safely back at our hotels, with the personalized service you’ve always known and trusted.

The Katerina Hotel, Batu Pahat

The Katerina Hotel is a four star hotel located amidst the vibrant township of Batu Pahat. The hotel is fifteen storey high and consists of 160 Deluxe Rooms and 28 Suites. The lobby greets you with the serenity of a European palace and the sight of beautiful chandeliers, ceiling heights mirrors, paintings and the sound of water can be sensed throughout the lobby. The main lobby is supported by huge round marbleized columns which stretch to a height of two storey.

CLEANLINESS & SOCIAL DISTANCING

All cleaning and disinfecting measures follow the approved guidelines…

RESPONSE & PROTOCOLS

Enact safety protocols specific to COVID-19. Coordinate medical assistance requests or self-isolation needs…

SPECIAL OFFERS

Special offers for cleaned and disinfected guest rooms. Enhanced disinfecting of high-touch items. Items will be delivered in a contact less manner…

"ABOVE EXPECTATION"

“Generally, the hotel was above expectation. Congrats! Food was good fresh and on time. The new rooms were tastefully done and renovated. The hotel will be returned to its former glory. God bless The Katerina Hotel”

Church of Praise – Sunny Lau

DINING

At The Katerina Hotel, you can enjoy some incredible food without ever having to leave, with a number of delicious dining …

ROOMS & SUITES

Admire views of Batu Pahat and its beautiful surroundings from our luxurious rooms at The Katerina Hotel …

FAMILIES

We understand that parents are always looking for the perfect, wholesome and unforgettable experiences…